Privacy policy

 This Privacy Policy explains how The Bohemian Boutique collects, uses and protects your personal information when you visit or make a purchase from our website.

1. Information Collected

Personal information collected at checkout may include name, billing address, shipping address, payment details (processed securely by our payment providers), email address and phone number.

Device information collected automatically may include IP address, browser type, time zone, cookies, pages viewed and referral links. This helps improve site performance and customer experience.

2. How Information Is Used

Information is used to process and fulfil orders, provide customer support, communicate updates, screen for potential fraud, improve website performance and send marketing emails if you have opted in. You may unsubscribe at any time.

The Bohemian Boutique does not sell personal data.

3. Information Shared

Information is shared only with trusted third parties necessary for operating the business, including Shopify, payment processors such as Shopify Payments, PayPal or Klarna, and shipping carriers such as Royal Mail and DHL. These services use the information only to perform their functions.

Information may also be shared if required to comply with laws or lawful requests.

4. Cookies

Cookies are used to support essential website functionality, understand browsing behaviour and provide a smoother shopping experience. You may disable cookies in your browser, although some features may not work as intended.

5. Your Rights

Depending on your location, including the UK and EU, you may request access to your personal information, corrections, deletion (where legally permitted), data portability or withdrawal of marketing consent.

To exercise any rights, please contact philippa@thebohemianboutique.co.uk

6. Data Retention

Order information is kept for regulatory and tax requirements. Other information is retained unless you request its deletion.

7. Security

All payments are processed using secure, encrypted technology. Full card details are not stored.

8. Updates to This Policy

This Privacy Policy may be updated occasionally. The current version will always be available on the website.

9. Contact

For any privacy-related questions, please email philippa@thebohemianboutique.co.uk